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Customer Support

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11816 Downey Ave,

Downey, CA 90241

562-966-0741

  • How do I heat my meals?
    Our meals can be heated in the microwave, or on a skillet. HEATING INSTRUCTIONS PRO-TIP: Allow frozen meals to naturally thaw in the refrigerator overnight before heating the next day. MICROWAVE 1. Remove the lid. 3. Remove any condiments. 4. Microwave for 1.5-2 minutes. *Microwaves below 1100 watts may require additional cook time to reach proper temperature. SKILLET 1. Heat a non-stick skillet over medium heat. 2. Add your meal. 3. Heat for about 5-7 minutes or until the desired temperature. 4. Add condiments. If you are in a hurry to defrost your meal, we recommend using your microwave’s defrost function for 7-10 minutes and then switching to the regular setting for another 1.5 minutes.
  • How long do my meals last?
    Our meals are best stored in the refrigerator for up to 5 days after you receive them and in the freezer for up to 21 days. If you do plan to keep the meals longer than 5 days I recommend storing your meals directly in the freezer upon receiving your order to maintain the shelf life and quality.
  • When do I receive my meals?
    Our standard prep days are Sunday of each week (depending on Holidays). Pickup is from 6am - 11am on Sunday. Delivery is from 6am - 4pm on Sunday.
  • What should I do with my meal containers?
    After enjoying your meal, simply rinse the containers and recycle them. Our containers are eco-friendly, designed for easy recycling as part of our commitment to sustainability.
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