Customer Support

Our meals can be heated in the microwave, or on a skillet. HEATING INSTRUCTIONS PRO-TIP: Allow frozen meals to naturally thaw in the refrigerator overnight before heating the next day. MICROWAVE 1. Remove the lid. 3. Remove any condiments. 4. Microwave for 1.5-2 minutes. *Microwaves below 1100 watts may require additional cook time to reach proper temperature. SKILLET 1. Heat a non-stick skillet over medium heat. 2. Add your meal. 3. Heat for about 5-7 minutes or until the desired temperature. 4. Add condiments. If you are in a hurry to defrost your meal, we recommend using your microwave’s defrost function for 7-10 minutes and then switching to the regular setting for another 1.5 minutes.

Our meals are best stored in the refrigerator for up to 5 days after you receive them and in the freezer for up to 21 days. If you do plan to keep the meals longer than 5 days I recommend storing your meals directly in the freezer upon receiving your order to maintain the shelf life and quality.

Our standard prep days are Sunday of each week (depending on Holidays). Pickup is from 6pm - 9pm on Sunday. Delivery is from 6pm - 11pm on Sunday.

After enjoying your meal, simply wash the containers and recycle them. Our containers are eco-friendly, designed for easy recycling as part of our commitment to sustainability.